Increased error rates in Catalogue

Incident Report for Elastic Path

Resolved

All services are now running within normal parameters.

Posted Jan 15, 2019 - 09:05 UTC

Monitoring

We've identified the issue and have rolled out a new batch of catalogue containers. We're happy traffic and responses are back to normal levels but we'll continue to monitor.

Posted Jan 15, 2019 - 07:08 UTC

Investigating

We're seeing increased error rates in our catalogue service and are currently investigating. Some customers may find product endpoints slower than normal.

Posted Jan 15, 2019 - 06:36 UTC

This incident affected: EU (EU Shopper/Storefront API).