Dashboard inaccessible

Incident Report for Elastic Path

Resolved

This incident has now been resolved. Some customers may have experienced a degradation in performance and other customers an inability to access the dashboard. This has been traced to an issue with a 3rd party hosting provider's CDN. We apologise for any inconvenience this issue has caused you today.

Posted Nov 04, 2019 - 21:05 UTC

Identified

We have identified the issue which is preventing dashboard access, we are working on a resolution with third-party providers now.

Posted Nov 04, 2019 - 18:15 UTC

This incident affected: EU (EU Commerce Manager).